SERVICE 12 · INDUSTRY SOLUTION

Hospitality Management — Hotels & Restaurants

Operate accommodation and food-service businesses through connected, specialised workflows.

01 / WHAT IT IS

What is it?

Operate accommodation and food-service businesses through connected, specialised workflows. Coordinate hotel reservations, guest operations and restaurant workflows such as tables, orders and service.

02 / WHY IT MATTERS

Why is it important?

Guest bookings, tables, kitchens and housekeeping have operational needs beyond general ERP. Front desk, housekeeping and food service rely on current information and timely handovers.

03 / HOW IT HELPS

How does it help?

Help hotel and restaurant teams coordinate service delivery and daily revenue. Improve day-to-day coordination with shared booking, service and billing records.

04 / WHAT YOU CAN MANAGE

What can be managed?

Typical activities and records you can organise include:

  • Room inventory and reservations
  • Front desk and guest check-in/out
  • Housekeeping and room status
  • Rates, folios and guest billing
  • Restaurant POS and table orders
  • Kitchen order tickets and displays
  • Menu and recipe controls
  • Outlet and occupancy reports

Two selectable hospitality tracks

Hotels and restaurants can activate either or both, with connected billing where configured.

Hotel & Property Management

Reservations, rooms, front desk, housekeeping, guest folios and occupancy reports.

Restaurant & Food Service

POS, tables, kitchen orders, menus, recipe inventory and outlet reporting.

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